Market Research

🧭 When & What to Research

When To Do Research

Two decision matrices for deciding whether research is worth the time.

~6 min read

Impact vs. Probability matrix

Cross the probability that we don't know something against the impact of not knowing it on the business.

  • High probability × High impact → critical, mandatory research
  • High probability × Medium impact → full research, recommended
  • High probability × Low impact → quick research
  • Medium probability × High impact → full research, mandatory
  • Medium probability × Low impact → consider research again in the future
  • Low probability × High impact → consider research again in the future
  • Low probability × Low/Medium impact → skip research (optional, could be useful)

Impact vs. Decision Reversibility matrix

Cross how impactful a decision is against how reversible it is.

  • Low impact, reversible decision → skip research and go ahead
  • High impact, reversible decision → quick research before deciding
  • Low impact, irreversible decision → research recommended before deciding
  • High impact, irreversible decision → thorough, critical research before deciding